Beautiful necklace, fast efficient delivery. Well packaged.
Beautiful style and quality.
Got for my daughter's 18th, she loved it! I chose Solvar because my parents gifted me my Claddagh from them so I knew the rings were high quality.
So prettyand even better than the pictures shown
The Celtic necklace is lovely. My Irish heritage wife is going to love it when she opens it on Christmas morning. You company was very quick with the International shipping
Two negative issues i experienced. First, there was a 20% off flash sale on the very item I ordered the next morning. I reached out through two paths to seek the discount. My request was coldly rejected. Secondly, the shipment arrived to Fed Ex customs in a day, but was held there for over a week before they would release it. I had to get personally involved for them to release the shipment. Overall I think your communication and follow up could improve to ensure Complete customer satisfaction.
Hi Richard,
Thank you for taking the time to share your experience. We’re so pleased to hear that you like the necklace.
We’re sorry for the frustration caused by our Green Friday sale. As your order was placed before the promotion went live, we weren’t able to apply the discount afterwards, but we completely understand how disappointing that timing can feel and appreciate your feedback on the experience. While customs delays are handled by FedEx and local authorities and are outside our control, we’re sorry that you had to get personally involved to have the shipment released and recognise how inconvenient that must have been.
Your feedback is greatly appreciated, and we will certainly take it on board as we continue to improve our customer experience. Thank you again for choosing us, and we hope your wife enjoys her gift very much.
Best wishes,
Team Solvar
I am very pleased with my silver History Of Ireland brooch. It is absolutely beautiful, and looks even better in real life............It's photograph on the web-site doesn't do it justice. And I was even more pleasantly surprised, when I found it had a loop attached on the back, which means the brooch can be turned into a pendant, and worn around the neck. Thank you. All the History of Ireland pieces, I bought, are gorgeous................My Niece is very pleased with the large silver History Of Ireland Cross she received for her birthday. I shall buy from your company, again, in the future. Thank you.
It's rare when shopping online that something looks even better when you see it in person than it was pictured on a website—this pendent is such a fresh, airy Celtic design combining traditional and modern elements very successfully. A joy to wear, this pendent has quickly become one of favourite pieces. So happy I purchased it.
Is the silver cross necklace for my daughter is beautiful! It is a Christmas present and I know she’s going to love it
Opened it and thought wow..
Its a surprise christmas present so its parcelled up already .
Know my other half will love it .
A beautiful ring. Had to return because it didn’t quite fit the way desired. However, a lovely ring and nice quality.
Beautiful and exactly what we wanted. A pleasant weight, feels very well made.
Wonderful piece of jewelry. My daughter loves it
The bracelet was very thin and feels like it could break. Very cheap. I was embarrassed to give it as a gift.
A lovely piece of silver jewellery with great detail and brilliant for a Christmas present for my daughter.
Alles Bestens!!! Sehr schnelle Lieferung!!!Sehr schöner Schmuck!!! Immer wieder gerne!!!
Wonderful gift for my husband. He loves it.
Really delicate beautiful came eirh a beautiful card which explains the meanibg of the tree of life
Absolutely stunning ring arrived super quick and in beaut5presentation box
Fast shipping and carefully packaged.
The ring is perfect
It is a very fine jewelry and beautifull necklace.
It comes with a nice box. The necklace itself is stunningly fine and smaller than expectes. I love the conemara marble.
It is highlighted by the fine trnity not.
